COVID-19 UPDATE

We are normally shipping packages 2-3 business days after each order is received currently.  Shipping carriers have been slower to deliver packages than normal.  With the exception of overnight service, we are not responsible for delays in transit, nor will paid shipping costs be refunded for late deliveries.

Please call us and check inventory of items if you require a quick turn time.  Order volumes have increased substantially and have been stressing our supply chain.

Order Processing

We are a small business that operates Monday through Friday.  If your order is placed on a weekend or recognized holiday, it will not be processed until the next business day of ours.  

Orders received after 11AM Arizona time will be processed the next business day.

Free Shipping

Free shipping is shipped via Courier, UPS Ground, USPS First Class Mail or USPS Priority Mail. We choose the method that is least expensive.

Free shipping is not valid for oversized items (dimensionally & weight based), and crating and actual freight charges will apply to all sales where this shipping method is the best.


Shipping Service Substitution

We reserve the right to select or substitute a comparable carrier/delivery service for your shipment without further notice.


Estimated Delivery Dates

We strive to ship all orders of stocked orders within 3 business days of receipt. If we are not able to meet this commitment, we will contact you via email to provide a timeframe for the delay in shipment. All provided delivery dates and shipping day are estimate only, other than overnight options, which are guaranteed.  UPS, USPS and Majestic Water Spouts do not guarantee a delivery date on any other service than overnight.


Inspection Period

PLEASE INSPECT ALL PACKAGE UPON DELIVERY, YOU HAVE 3 DAY FROM DELIVERY DATE TO REPORT DAMAGE. IF DAMAGE IS NOT REPORTED IN THOSE 3 DAYS MAJESTIC WATER SPOUTS IS NOT RESPONSIBLE FOR DAMAGES